Terms & Conditions
- iKaro reserve the right to remove any offer or discount without prior notice.
- iKaro reserve the right to change our menu prices at any given time.
- It is the customers responsibility to inform staff of any and all allergies prior to dining
- We do not accept Scottish bank notes in any of our England based restaurants
- Accepted payment – Cash/card or gift voucher purchased on our official website, iKaro does not accept any promo codes, coupon codes or any promotional discounts by any external sources.
- The Manager’s decision is final. We can refuse service.
- Dress code – Smart Casual. We have the right to refuse service if dress code is not adhered to.
- To help us go cashless: a charge of 12.5% service charge is added to the bill, this is optional and at the customers discretion. Please make the server aware if wanting it removed.
- Due to Health and safety regulations: It is our policy for food not to be taken away from the restaurant.
- All promotions, discounts and offers are from the food portion of the bill only, unless otherwise stated.
- iKaro does not accept liability for any articles damaged or lost from our restaurant.
- Booking times have a grace period of 10 mins, if running late please call the restaurant. We reserve the right to cancel your booking or shorten your seating time if you are late.
- iKaro reserve the right to cancel bookings over 8 when no card details are given to secure the booking.
- All reservations need to be secured with card details: A secure link is sent via text message, this information needs to be given within 24 hours after booking or your reservation will be cancelled.
- Card details: No deposit is taken when booking, a fee of £20 per person is taken when a No Show occurs, changing or cancelling your booking 72 hours before will not be charged.
- Changing reservations: If you fail to let us know about a reservation guest count decrease less than 72 hours in advance, we may charge for the missing person’s deposit. Increasing a booking’s guest count may not be possible due to availability.
- The company reserve the right to amend these terms and conditions without prior notice.
- Table time allocation is 1:45 Minutes. We would appreciate your cooperation and consideration for other guests waiting to be seated.
- Promoter: Ikaro Group LTD – 14 John Dalton Street, Manchester, M2 6JR
- Child Policy: Friday and Saturday from 6PM children under 8 years old are not permitted (last booking with children 4pm). Children may be excluded from dining during special events.
- Behaviour policy – We have zero tolerance of aggression or violence towards staff or other customers. Our staff have the right to work without fear or abuse.
- Any items left in the clock room are left at owners own risk, the restaurant takes no responsibility for items lost or stolen